Terms &
Conditions.

1. Bookings & Class Scheduling

All bookings are subject to availability and weather conditions. We will inform you of your tentative schedule 1–2 days in advance, but final confirmation is given by 6:00 PM the evening before the session, once conditions are verified.

Our main communication channel is WhatsApp. Please stay reachable during your course days. If you don't use WhatsApp, we'll communicate via email, SMS, or phone.

If conditions are favorable and you are on the boat or at the beach, the class is considered completed, even if you decide not to enter the water for personal reasons (including seasickness).

If you arrive more than 15 minutes late, the class will start without you and be counted as completed. No-shows are non-refundable.

2. Cancellation & Refund Policy

Canceling an Entire Course

You may cancel up to 7 days before your course start date with a full refund of your deposit. Cancellations made within 7 days of the start date are non-refundable.

Canceling a Single Class

You may cancel a class up to 7:00 PM the day before. After that, it will be fully charged, even if not attended.

Weather Conditions

If weather prevents us from running a class, we will reschedule to the next available day. If you're unable to complete all your classes before your departure, you'll be refunded for the missed sessions only.

3. Class Duration & Formats

Each class includes approximately 1.5 hours of water time, plus briefing, setup, rest, and return to base — lasting 3–4 hours total.

Depending on weather and course level, classes may take place from the beach or by boat, at the discretion of the school. Sessions may be group or private, based on your booking and availability. We ensure the best possible match of levels in group classes.

4. Maximum Group Sizes

5. Sport-Specific Conditions

Kitesurfing

Students must weigh at least 45 kg and be confident swimmers. Lessons may take place from the beach or boat. Downwind sessions and advanced lessons are tailored to level and conditions.

Wing Foil

Minimum weight: 45 kg. Boat or beach-based depending on conditions. Balance and prior board-sport experience are helpful but not mandatory.

Surf

Minimum age: 6 years old. Surf classes can include warm-ups, theory, beach practice, and water time. Adapted lessons may be arranged for young children or beginners.

6. Participant Responsibilities

By registering, you agree to:

• Follow all safety instructions given by the instructors
• Inform us of any relevant health conditions that could affect your participation
• Be a confident swimmer in open water
• Treat instructors, staff, equipment, and fellow participants with respect

We reserve the right to interrupt or cancel a session with no refund if a participant:

• Behaves inappropriately
• Endangers themselves or others
• Refuses to follow safety rules

7. Health, Injuries & Special Conditions

In case of illness or injury during your course, we will do our best to reschedule remaining classes, but we cannot refund missed sessions already started or used.

If a participant has a disability or special need, we offer adapted lessons in collaboration with local associations. Please contact us in advance to discuss availability and pricing.

8. Insurance & Liability

Siel Watersports Academy is insured for personal injury and third-party liability. However, we do not cover personal belongings (phones, sunglasses, wallets, etc.).

If school equipment is damaged due to improper use or failure to follow instructions, the participant may be held financially responsible for repair or replacement.

9. Minors & Legal Guardians

Participants under 18 must be accompanied by a parent or legal guardian at the school, or present a signed authorization form (provided by us).

No kitesurfing or wingfoiling is allowed for minors under 45 kg.

10. Photos & Videos

During your course, we may take photos or videos for promotional purposes. Let us know in advance if you do not consent to the use of your image on our website or social media channels.

11. Language of Instruction

Classes are guaranteed in English and Spanish. Our team also speaks Italian, French, and German. If you request a specific language, we will do our best to accommodate you, but cannot guarantee it.

12. Force Majeure

We are not liable for cancellations or schedule changes due to events beyond our control, including:

• Extreme weather or natural disasters
• Transport disruptions
• Political instability or pandemic restrictions

13. Data Protection

By registering, you authorize Siel Watersports Academy to store and process your personal data in compliance with current data protection laws. Your information will only be used for course management and direct communication with you. See our Privacy Policy for full details.

14. Acceptance

By submitting the registration form, you confirm that you have read, understood, and accepted the Terms and Conditions outlined in this document.

Questions about these terms? Contact us at siel@sielkite.com or via WhatsApp.