Privacy
Policy.
Last updated: February 28, 2026
This Privacy Policy explains how Siel Watersports Academy collects, uses and protects your personal data. It applies to all our services: website, booking forms, courses, camps and communications via email and WhatsApp.
1. Data Controller
Siel Watersports Academy
Calle Galicia 9, Corralejo 35660, Las Palmas, Spain
siel@sielkite.com · +34 634 070 229
2. What Data We Collect
When you fill in a form, send us a message or book a course, we may collect:
- Full name and email address
- Phone number (including WhatsApp)
- Country of residence
- Sport level and preferences
- Booking details (dates, course type, etc.)
- Any optional information provided in notes or messages
We only collect data necessary to organise your experience and communicate with you effectively.
3. How We Use Your Data
3.1 Operational communication
Booking confirmations, scheduling updates, safety information, payment confirmations. This communication does not require separate marketing consent — it is necessary to deliver the service.
3.2 Marketing (only with consent)
Only if you explicitly opt in, we may send news, special offers, upcoming camps and seasonal newsletters. Marketing messages are always optional and you can withdraw consent at any time.
4. Legal Basis
5. Data Storage & Protection
Your personal data is stored securely in Jotform (encrypted forms), email systems, booking tools and secure cloud storage.
We do not sell, share or transfer your data to third parties for commercial purposes. Data may be shared only with service providers strictly necessary to run your booking (payment processors, insurance partners).
6. Your Rights (GDPR)
You have the right to:
- Access your data
- Rectify incorrect information
- Request deletion of your data
- Limit or object to processing
- Withdraw marketing consent at any time
- Request a copy of your stored data
To exercise any of these rights, contact us at siel@sielkite.com.
7. Cookies
Our website may use cookies to improve navigation and analyse activity. We do not use cookies for advertising unless explicitly accepted by the user. See our Cookie Policy for full details.
8. Policy Updates
This policy may be updated periodically. The latest version will always be available on our website. We will notify you of significant changes via email if we hold your contact details.
Questions about this policy? Contact us at siel@sielkite.com or via WhatsApp.